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What is the difference between Raw and Virging hair ?They are all 100% human hair but differ in quality. Raw (Higher quality) is natural to the touch and comes from only one donor. It takes to bleaching and/or coloring very well but we strongly advise that it should be done by a professional using good quality coloring materials. Virgin (Medium quality) hair is typically silky to the touch, medium to high luster and coming from different donors. The hair has previously been chemically treated the hair has previously been chemically treated so adding more chemicals just damages the cuticles of the hair. That is why we do not advise to color or bleach Virgin hair as it could get burned or matted. In any case, all hair should be treated as if it was your own hair with love and care !
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Can the hair be bleached/Colored ?All our Raw hair can be bleached to 613 (Blonde) and can be colored. We do recommend to not over process the hair as it can be damaged. We do not advise to color or bleach our Virgin hair.
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In which color does the hair come in?The hair comes in a 1b color (deep black).
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Can we dye the hair for you ?Yes, we can dye the hair for you upon request (at an extra cost). Please contact us at contact@culture-collections.com for custom requests.
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Do you onbly sell bundles in pair ?Yes, we are only selling 2 pack bundles for now.
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How long will shipping take ?All orders will be shipped the next day. We are using XXX express shipping and a tracking code will be provided for convenience.
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Do you accept returns ?We are, at the moment, unable to accept returns. If you were to have, however, any issue with your order, please contact us at contact@culture-collections.com. We will collect your feedback and work with you in order to find the best resolution possible.
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Do you provide refunds ?We are, at the moment, unable to provide returns. If you were to have, however, any issue with your order, please contact us at contact@culture-collections.com. We will collect your feedback and work with you in order to find the best resolution possible.
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